The Secret to Building The Perfect Team

Countless young, entrepreneurial and more innovative companies are participating in a paradigm-shifting strategy. These organizations have altered their priorities from a profit-centered focus to a team-centered focus. This paradigm shift is proving to be the reason why these team-centered companies are building better teams, and consequently building better products and services. The secret to building[…]

Case Study of “The Best Company To Work For”

Input Ladder has become a big fan of the reputable interactive marketing agency BGT Partners. This agency has been featured on countless lists of the “Best Companies to Work For.” After reading articles about the company’s internal successes, including the recently published Advertising Age Magazine article, we decided to delve deeper to find out what[…]

Are Customers {Still} Always Right?

The old adage in customer services has always been that “the customer is always right.” Does this still hold true? It is clearly evident that customers contribute to the lifeblood of all businesses, via revenue. Therefore, should customers have the dominant voice  always be considered right? At Input Ladder, we advocate that the customer shouldn’t[…]