We are about results!
Our sole concern is improving your company, its operations, and its interaction with customers and employees. Input Ladder creates a variety of solutions that allow you to truly engage with your target audience, whether internal or external.
Notable Statistics:
- 95% of businesses collect customer feedback, but only 10 percent use it to make improvements.*
- 70% of complaining customers will do business with you again if you resolve the complaint in their favor.**
- 91% of unhappy customers will never purchase services from you again. ***
- It costs about 5 times as much to attract a new customer as it costs to keep an old one.
- 55% of Americans said that they are “unhappy” with their current job
- 1 of the top 5 reasons why employees leave their job is because of insufficient recognition and communication****
- Employer perceptions about their employees’ job satisfaction do not match the employees’ actual job satisfaction*****
Input Ladder can provide solutions to the harsh realities of these statistics!
Join the proud list of successful clients who have improved their company! CLICK HERE to contact us and request a free consultation!
References
* Statistic provided by BizGrader.com
** According to research conducted by Eastbridge Consulting Group
***Statistic provided by the White House Office of Consumer Affairs
****According to a 2009 survey conducted by the Conference Board Research Group
***** According to a survey conducted by Salary.com in 2005-2006.