WHY CHOOSE US
Discover the real needs of your employees
Use specific metrics and tools to learn about the actual needs and concerns of your audience. Use this knowledge to improve your product, service or relationship.
Exceed the Expectations of your Customers, Employees and Members
Your employees and customers don’t always think their opinions matter. Exceed their expectations by continually asking for feedback. Show that you value their opinion.
Select Customized or Standardized Feedback Applications
We have created client-specific feedback applications as well as industry-standard feedback applications. Choose the one that best suits your needs.
Affordable & Cost Efficient Pricing
Regardless of the size of your organization, we can find an affordable that comfortably fits within your budget.
Our mission has been consistent since our inception: To deliver effective, well-designed and secure employee feedback and customer engagement software that allows organizations and companies to easily gauge and learn about the needs and wants of its employees and customers.
Who are we?
The Input Ladder team is comprised of a diverse group of people who share the common goal of making the world a better place through better communication. We understand that communication is the key to better interactions. Without a proper venue to provide and receive feedback, nothing can be learned. We develop software applications that makes your company a better place for employees, customers and management.
CLICK HERE to find out how Input Ladder can construct software for all of your needs!
% Employee & Customer Feedback
Flagship Feedback Platform
Our flagship product, Employee Genome, is an anonymous employee feedback application that allows for private, secure and effective communication between employees and their management staff.
Customer Feedback Package
* Website comes with your own company logo & web address
* Submit up to 100 automated phone surveys per month
* Receive monthly reports of customer responses.
Interactive Feedback Website
Mobile Text Feedback System
Our system allows you to:
– Text opt-in
– Auto-text reply
– Text surveys
Feedback Web Applications
Type of surveys:
– Web based survey (located on your company’s website)
– Email survey
– Paper-based survey
Automated Phone Surveys
Working without a clear understanding of progress and achievements can be difficult for any employee. In order to perform according to expectations, an employee must understand how their efforts are perceived and rated. That is why providing feedback to employees is extremely important for an employee, management and the company at large. The management team of[…]
The importance of employee engagement cannot be understated. Regardless of an organization’s size or culture, finding the proper workflows to facilitate such engagement is a critical step in the long-term success of your company. What systems and tools do you currently use for employee engagement? The following infographic visually exemplifies the current state of employee[…]
The old adage in customer services has always been that “the customer is always right.” Does this still hold true? It is clearly evident that customers contribute to the lifeblood of all businesses, via revenue. Therefore, should customers have the dominant voice always be considered right? At Input Ladder, we advocate that the customer shouldn’t[…]
Countless young, entrepreneurial and more innovative companies are participating in a paradigm-shifting strategy. These organizations have altered their priorities from a profit-centered focus to a team-centered focus. This paradigm shift is proving to be the reason why these team-centered companies are building better teams, and consequently building better products and services. The secret to building[…]
Input Ladder has become a big fan of the reputable interactive marketing agency BGT Partners. This agency has been featured on countless lists of the “Best Companies to Work For.” After reading articles about the company’s internal successes, including the recently published Advertising Age Magazine article, we decided to delve deeper to find out what[…]
November is right around the corner. It is an election year and there are midterm congressional and gubernatorial seats up for grabs. Because of the 24-hour news cycle and prominence of social media, we are all bombarded by political news in our everyday life. How can you prevent political ideologies from dominating the discussion within[…]
Some of your employees and customers probably have a bigger smile on their face on Monday mornings. It may be due to the fact that their Saturday and Sunday was packed with football and their Monday night will be too. Yes, football season has begun. Why should you care? This is an opportunity to use[…]
Regardless of the relationship you may think you have with your boss, maintaining a sense of professionalism at all times is always necessary. Knowing what you can and cannot say is critical for your success. Just because you and your boss have a great relationship doesn’t mean that you can say what you feel. Take[…]
End-of-the-week initiatives like Casual Fridays are designed to excite and often inspire employees to enjoy the company culture. Some companies maintain a “jeans acceptable” policy for Friday while other companies may offer catered lunches or in-house lunch parties. While all these things can really excite employees, we conceive an alternative approach to improve employee morale[…]
Managers perform annual (or quarterly) performance reviews to not only inform the employee of their successes and failures, but to also learn about what the company can do better, in the eyes of the employee. This feedback is essential because the the company can’t always assume that it has an accurate reading of employee morale[…]